If a ticket is successfully resold, FIFA Ticketing will refund the original purchaser the amount equivalent to the resale price in USD, minus a ticket resale administration fee (“Resale Fee’’) of 10% of such purchase price. FIFA Ticketing will refund an amount equal to the Resale Price minus the Resale Fee within thirty (30) working days of the Purchase, or within fifteen (15) working days of the Competition’s end, whichever date is later.
Your refund will be issued to your payment card. If FIFA Ticketing is unable to process the refund to that card for any reason, including if you were not the original purchaser from FIFA Ticketing, you will be contacted to arrange an alternative payment (e.g. via bank transfer). In such cases, the refund may be delayed.
Please note: As the seller of tickets, you are responsible for any taxes associated with the sale of your ticket, if applicable. FIFA Ticketing is not liable for any discrepancies in the refunded amount resulting from transaction fees imposed by third parties (e.g., your bank), including currency conversion fees.
Please ensure you have read and understood the terms and conditions applicable to you:
- Ticket Transfer and Resale Policy
- Terms of Sale for Ticket Packages
- Ticket Packages (General Public) Legal Documents