If you have not received a ticket confirmation or any other notification from FIFA Ticketing, please check your spam or bulk email folder. You may also add noreply@tickets.fifa.org to your list of permitted email addresses under your contacts prior to registration.
If you still do not receive a ticket confirmation after taking the necessary steps, please contact FIFA Customer Support via the contact form. Ticket purchasers can also check the status of their ticket purchases in their ticketing account at FIFA.com/tickets, except during pre-planned maintenance windows.