If you tried to purchase online, but received a message that your payment was unsuccessful, it could be because your bank was not authorizing the transaction. Please contact your bank to authorize the payment and attempt to complete the transaction again.
Please note that FIFA Ticketing was not responsible for any SMS texts sent to you by your credit/debit card issuer; that included information about ticket purchases or the approval of any transaction on your payment card. Any such communication that was not affiliated with FIFA Ticketing did not entitle you to receive tickets nor did it represent ticket confirmation.